Bibliografi: hlm 83
Judul Asli: Excellence in supervision
Judul Asli: Successful Lifelong Learning
Judul Asli: How to make meetings workBibliografi hlm: 265-266
Bibliografi hlm: 400-403
Judul Asli: Planning Successful Employee Performance
Judul Asli: Morrisey on planning a guide to strategic thinking
judul asli: Competitive Advantage